Memory Care

I recently had the opportunity to tour The Pavilion at El Dorado Hills, and I came away genuinely impressed. From the moment you arrive, the community feels welcoming, calm, and very well cared for.

The exterior and grounds are immaculate, and the building itself appears fairly new or, at the very least, exceptionally well maintained. Inside, the community is just as impressive—clean, thoughtfully designed, and warmly decorated. As soon as you walk in, it feels inviting rather than institutional, which I think is incredibly important in a memory care setting.

The layout is spacious and well organized, with two main wings (east and west) and a variety of common areas. Residents have access to a kitchen, study and activity rooms, exercise space, TV rooms, and multiple gathering areas designed for both small and larger groups. Everything feels intentional, comfortable, and easy to navigate.

What truly stood out to me was the level of engagement offered to residents. This is a very active, well-run community. There are constant activities—birthday celebrations for residents each month, live entertainment, classes, and even chef nights where residents participate in preparing meals together. Family involvement is encouraged, and it’s clear that residents are treated as individuals, not just occupants.

The living arrangements are well thought out. Some rooms are set up in a Jack-and-Jill style, allowing residents to share a bathroom while still maintaining their own private, personal space. Security is clearly a top priority, with controlled access throughout the community, giving families peace of mind that their loved ones are safe.

The outdoor spaces are another highlight. Residents can enjoy secure courtyards, sit outside, and even participate in small garden areas where they can help grow vegetables and plants. These details show a real commitment to quality of life, not just basic care.

The staff was consistently friendly, professional, and attentive. You can tell they genuinely take the time to get to know each resident. I also had the pleasure of speaking with Jerry Crooks, the Community Relations Manager. He was outstanding—knowledgeable, approachable, and very transparent. He clearly understands his role, takes it seriously, and represents the organization extremely well. Our conversation felt open and honest, never rushed, and never like information was being withheld.

If you’re considering memory care for a family member, I highly recommend scheduling a tour of The Pavilion at El Dorado Hills. I believe you’ll see what I saw: a warm, secure, thoughtfully run community where residents are treated with dignity, care, and respect.

One question I didn’t think to ask during my visit was whether the community offers a secure online portal or website where family members who live far away can log in to see photos or updates of their loved one participating in activities.

I chose the Pavilion at El Dorado Hills for my sister 2 years ago because it was specifically for memory care patients. I continue to feel I made the right choice. The staff is caring and keeps me updated on her progress and needs.

This place is amazing. They have plenty of friendly staff. A lot of activities and delicious warm meals. Rooms are nice and clean. I definitely recommend thid place to anyone who needs a place for a love one.

This place is amazing. They have plenty of friendly staff. A lot of activities and delicious warm meals. Rooms are nice and clean. I definitely recommend thid place to anyone who needs a place for a love one.

My father in-law has been at The Pavillion for over a year now. I am truly impressed with the caring, attitude of the entire staff. If a resident is in need and any staff, management, cleaning, care aid is there, the person will stop and help the resident.

It is always clean, and there are no smells such as urine or strong cleaners. The facility is new, and tastefully decorated. They are great at communicating any needs the resident has, and any falls, or if the resident is not feeling well.

My FIL likes the food. There are fun activities to do, and events where they invite the family to attend. They bring in singers, children who carol and more.

We feel blessed to have my FIL live here.

Pavilion creates such a warm and engaging atmosphere! They fill the residents days with fun activities, events, and outings ! The seniors smiling faces tells it all here ! So proud to walk in this building feeling the joy and SPARK of life !!!!

I love working here at The Pavilion. It's great to work with people who are passionate about their job and really care about our residents. I love to see our residents engage in our daily actives and receive stimulation. I would highly recommend anyone to work here and to move their loved one here.