Coronavirus/COVID-19 Information

What is COVID-19, According to the CDC?

CDC is responding to an outbreak of respiratory disease caused by a novel (new) coronavirus that was first detected in China and which has now been detected in more than 100 locations internationally, including in the United States. The virus has been named “SARS-CoV-2” and the disease it causes has been named “coronavirus disease 2019” (abbreviated “COVID-19”).

On January 30, 2020, the International Health Regulations Emergency Committee of the World Health Organization declared the outbreak a “public health emergency of international concernexternal icon” (PHEIC). On January 31, 2020, Health and Human Services Secretary Alex M. Azar II declared a public health emergency (PHE) for the United States to aid the nation’s healthcare community in responding to COVID-19. -CDC Website



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If you have experienced ANY of these symptoms in the last 14-21 days, contact a doctor immediately aboout getting tested. Please see below for more information and ways to prevent illness at the CDC website.

How is Mosaic Management responding to the situation?

As a company who prides itself on the care we provide for our residents, a swift and meticulous response to the Coronavirus is our #1 priority. We understand the importance of protecting our residents and the good people we have caring for them.

We are currently limiting visitors at all communities and using a strict screening process as well as giving travel questionnaires to those who do visit. Additionally, we are focusing on increased awareness of signs and/or symptoms of sickness in general, and we have doubled our normal precautionary efforts to avoid the spread of disease.

Please read below for more information.

Information for Families & Visitors

Currently, to help protect our residents and staff, we are ONLY allowing emergency & essential visitors and screening ALL visitors for the following:
• Any International travel within the last 30 days or more.
• Showing signs or symptoms of a respiratory infection, such as a fever, cough, and sore throat.
• Having had contact with someone who has a confirmed case of COVID-19 or is under investigation for COVID-19.

Any and all visitors will be required to enter through only main entrances, must respond to the travel questionnaire, sign a check-in log, and follow all other protocols that prioritize the safety of our residents. Please pay attention to any visitor notices which may provide additional or new information.

Phone calls, video calls, and other communication are encouraged since we cannot have visitors at this time.

Please contact the ED at your community with any further questions.

Information for Residents

Any resident experiencing new symptoms of possible illness shall be monitored through the “change of condition and monitoring” protocol. Common illness often seen in community settings include respiratory and gastrointestinal infections. These types of illnesses carry a higher risk of morbidity and mortality in the geriatric setting and must be monitored closely for resident health and safety. Residents with chronic medical conditions are at higher risk for infections and any accompanying complications.

For your own safety as well as the safety of other residents, If you are feeling sick at all or experiencing any of these flu-like symptoms, please inform a community staff member.

If you have any other specific questions please contact the ED at your community.

Information for Staff & Vendors

It is extremely important that all vendors and staff members take increased precautionary measures when it comes to serving our communities, interacting with other staff, and especially caring for residents.

Please make sure you are following all protocols, checking in, and reporting any symptoms or illness to managers and/or the Executive Director. As always, using common sense will go a long way when it comes to protecting our communities and is expected of all staff and vendors.

It is vital that everyone understands all protocols and increased precautionary measures. If you have ANY questions or concerns, do not hesitate to contact the ED at your community for further information or training.

Please contact the ED at your community for further information.