Privacy Policy for Mosaic Senior Living

Effective Date: March 24, 2026

Website: mosaicms.com

Business Type: Senior Living Communities

At Mosaic Senior Living, your privacy is important. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or interact with us. It applies to prospective residents, current residents, and their families or authorized representatives.

Data We Collect

We collect information you provide and information automatically collected when you visit our website. This includes:

Personal Information:

  • Name, email, phone number
  • Physical address, city, state, ZIP/postal code, province, country, county, metro area
  • Date of birth

Technical and Usage Information:

  • IP address, device type, operating system, browser information, language
  • Number of users, number of sessions, session duration
  • Interaction events: page views, clicks, scroll position, mouse movements, keypress events, motion or touch events
  • Video views, browsing history, search history, custom events, geolocation (latitude/longitude)

How We Collect Data:

  • Contact forms, newsletter signups, phone calls
  • Cookies and other tracking technologies

How We Use Your Data

We use the information we collect to:

  • Respond to inquiries and provide requested services
  • Send newsletters, updates, or promotional materials
  • Analyze and improve our website and services
  • Personalize content and provide relevant marketing
  • Conduct analytics, heat mapping, and session recording
  • Comply with legal obligations and protect our rights
  • Prevent fraud and unauthorized activity

How We Share Your Data

We may share your information with trusted third-party service providers to help us deliver our services. These include:

  • Marketing & Analytics: Mailchimp, Google Analytics 4, Meta Events Manager, TikTok Retargeting, Microsoft Clarity, GoDaddy Digital Marketing Suite
  • Website & Hosting: WP Engine, Cloudflare, BunnyCDN, GoDaddy Web Hosting, Sectigo CodeGuard
  • Communication Services: Twilio, SMS/text messaging, GoDaddy Professional Email, phone contact
  • Other Tools: Google Fonts, Google Maps Widget, Font Awesome, LightBox TV, Google Ads conversion tracking

We do not sell your personal information. All third parties are required to protect your data and only use it for the purposes we specify.

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences
  • Analyze website performance and traffic
  • Serve personalized content and ads
  • Conduct session recording and heat mapping

You can manage or disable cookies through your browser settings, but this may limit some website functionality.

Your Rights

Depending on your location, you may have the following rights:

Under GDPR (EU residents):

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

Under CCPA/CPRA (California residents):

  • Know what personal data is collected
  • Request deletion of personal data
  • Opt-out of the sale of personal data
  • Non-discrimination for exercising privacy rights

HIPAA (health-related data):

  • Rights to access, correct, and obtain copies of health-related information
  • Limit disclosures as required by law

To exercise your rights, please contact us using the information below.

Data Security

We implement industry-standard technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no system can be completely secure, and we cannot guarantee absolute security.

Retention of Data

We retain your personal data only as long as necessary for the purposes described in this policy or as required by law.

SMS Text-Messaging

We retain your personal data only as long as necessary for the purposes described in this policy or as required by law.

Mobile numbers and SMS opt-in consent will not be shared with third parties or affiliates for marketing purposes.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

Mosaic Senior Living

650 Hawthorne Ave. SE., Ste. 210  Salem, OR 97301

Email: [email protected]

This Privacy Policy may be updated from time to time. Any updates will be posted on this page with a revised effective date.