My first interaction with Mountain Park Memory Care, was with Tara. I chatted with Tara a few times, over the phone, as we were searching for a memory care facility. My husband and I met with Tara in person to tour the facility, along with our family member(now a resident of Mountain Park). We found Tara to be very knowledgeable and compassionate. She patiently and thoroughly answered all of our questions....and we had a lot! As we were deciding on a facility, I reached out to Tara several times with more questions. She always got back to me promptly with detailed answers. Thank you Tara! We appreciated your experience, patience, and genuine interest in our family during the move in process!!

For the most part, everything has been going as expected with moving my mom into Mountain Park Memory Care a month ago, but there have been issues. The issues arise from my mother being assisted by Medicaid which means she cannot have a room of her own. So in sharing a room, she moved in first and since her memory has progressed to a place of not knowing what things are hers, I only moved in essential items (bedding, some clothing, needed toiletries, a couple of shoes, a couple of coats, and her favorite stuffed animal). Her roommate came in and brought more things than needed and things are always moving into my mom's space. I won't say more about that and I do believe my concerns are being heard, however I am still waiting for more to be done to try to stop the repetition so I can feel more at ease knowing my mom's space is being cared for the way she would like it to be if she did not have Alzheimer's.

As for the employees: everyone has been very pleasant and accommodating to us as far as I am aware. Communication with staff and patient care is above and beyond.

Cleanliness: The messiest area I have seen would be my mom's roommate's side of the room or when her things carry over to mom's half of the room. I feel like the facility has their hands full with the roommate. Other than that, everywhere looks and smells clean and tidy.

Mom is warm and happy here. She has her issues with her memory, so she does give the staff some problems, but I believe they are handling her well and that they do their best keeping her comfortable.

I have control issues in taking care of people I am responsible for and am slowly releasing control to Mountain Park Memory Care staff, so I appreciate them for their understanding and their attention to my emails and texts.

Full transparency: my mom lived next door to me before moving in to this facility. We live in the country on a busy road. Every winter, if the roads became icy, I had to worry about power outages (cars hitting PGE poles) which would lead to issues not needed to be discussed here. Winter of 2021, Feb 2021, we had eleven days of no power (with the except of our generators)... Just know, I do not have those worries now and that is a huge load off my mind. Thank you to everyone at Mountain Park Memory Care, truly.

Of all the memory care facilities I had to choose from, Mountain Park Memory Care in Clackamas, Oregon is by far the best place to place my 99 year old mother with dementia. My mother has been a resident there for about 2 years now. This facility has always provided her with a caring, safe and very clean environment. The facility is broken down to five small neighborhoods which makes for an extreemly low staff to residents ratio. They do not mass warehouse residents like other facilities. I have always found the staff to be professional, compassionate and trustworthy. They are easy to work with in crafting a unique safe individualized plan based on safety, compassion and respect for each resident. Even the support staff that deals with all the myriad of problems like navigating through various insurances i.e., Medicare and Medicaid are taken care of. I have always found the staff to be professional in dealing with each resident's individualized medical care issues like perscriptions, doctor on-site/ off-site visits etcetras. The staff reacts quickly to any medical emergencies and are very perceptive in identifying and reacting to any possible changes in any medical, behavior and cognitive issues when they arrise. In summary, I completely trust this facility and staff in caring for my mother.

Mountain Park Memory Care is a truly wonderful place. The residents create a warm, welcoming community, and the activities are engaging, thoughtful, and well-suited to everyone’s needs. The care team is compassionate, patient, and attentive, always treating residents with dignity and respect. Management is supportive and dedicated, ensuring a positive and well-run environment. It’s clear that Mountain Park Memory Care genuinely cares about its residents and provides peace of mind to families.

I have been searching relentlessly for long term memory care for my grandmother and I came across mountain Park memory care. I came in unannounced and was given a tour of the community. I was uncertain about the financial implications but the kind lady was extremely knowledgeable of the medicaid application process. She took her time and walked me through everything. I felt like I left that establishment with so much information that it took an enormous amount of stress off my shoulders. I can’t recommend this establishment enough. It was definitely a blessing and well needed miracle for me and my family.

To whom it may concern,
While looking for a memory care a friend recommended Mountain Park. Naturally I followed up and spoke to a nice woman named Tara who explained to me what kind of housing and care my mother would receive 24 hours a day. Tara answered questions about financial qualifications I had as well as other insurance related details that I was unclear on. Tara displayed professionalism and was very knowledgeable about mountain park memory care services offered. I highly recommend Mountain Park memory care!

Wonderful staff and clean community

My father moved in about a month ago, and so far it has been a wonderful experience. We moved him from across the country, which was no small feat, and they made it a seamless experience. They offer many medical services that will come in house to see him. The staff are very supportive and clearly invested in his success in the facility. They have done various personal activities with him and brought new energy back into his life. I could not be more thankful for the support of the entire Mountain Park team!

It’s hard to place a loved one into memory care, and now my dad has been at Mt Park Memory Care for a year and it’s fabulous! They have the best staff, care partners, med techs, nurses, and activities! The facility is beautiful, super clean, bright and welcoming.

And, my dad is so well cared for! The staff doesn’t stop. It doesn’t matter when we visit him, he’s doing great.

Thank you all for making a difficult move a complete blessing!

My grandma has been in their capable hands for a couple years now. She is very aware and happy to be amongst friends (staff). It’s clean, the meals are awesome and the managerial staff is pleasant, courteous and kind on every shift. In fact Grams knows them by name and speaks highly of them. Thank you so much for seeing that my Grandmother is well taken care of and happy